Privacy Policy

1. Introduction

Social Quest ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://thesocialquestapp.com and our mobile application (collectively, the "Services"). Please read this policy carefully. By using our Services, you consent to the practices described herein.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Services.

Information You Provide

• Account information: When you sign up, we collect your email address and may collect your name and profile information if you sign in via Google or Facebook.
• Contact form: When you reach out through our contact form or enquiry page, we collect your name, email address, subject, and message.
• Waitlist and newsletter: If you join our waitlist or download list, we collect your email address to notify you about app availability.
• App usage data: When you use the Social Quest app, we collect data such as quest completions, achievements, streaks, leaderboard participation, and area preferences to provide and improve our gamified social confidence features.

3. Information Collected Automatically

• Cookies and local storage: We use cookies and local storage to store your authentication token, theme preference, and cookie consent choice.
• Analytics: If you consent to analytics, we use Google Analytics to understand how visitors use our website. This may include pages viewed, time spent on site, and approximate location (country/city level). You can decline analytics cookies via our cookie banner.
• Device and usage: We may collect device type, operating system, and app version to troubleshoot issues and improve compatibility.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and manage your account
• Send you magic link sign-in emails and transactional notifications
• Respond to your enquiries and support requests
• Notify you about app updates and availability (where you have opted in)
• Understand how our Services are used to improve the user experience
• Prevent fraud and ensure the security of our Services
• Comply with legal obligations

5. Third-Party Services

We use the following third-party services that may collect or process your data:

• Google: We use Google Sign-In for authentication and Google Analytics for website analytics (with your consent). Google's privacy policy applies: policies.google.com/privacy
• Meta (Facebook): If you sign in with Facebook, Meta's privacy policy applies: facebook.com/privacy/explanation
• Google AdMob: Our mobile app may display ads via Google AdMob. AdMob may collect data for ad personalization. You can control ad preferences in your device settings.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will delete or anonymize your personal data in accordance with our data retention policies.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing
• Withdraw consent where we rely on consent
• Data portability
• Lodge a complaint with your data protection authority

To exercise these rights or unsubscribe from marketing emails, use the link in our emails or contact us at contact@thesocialquestapp.com. You can also manage your cookie preferences at any time via your browser settings or our cookie banner (clear cookies to see it again).

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure your data receives adequate protection in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@thesocialquestapp.com.